ain features:

35mb webspace

We'll give you 35mb of reliable webspace based on our powerful Linux servers. 35Mb of webspace is enough for around 1,100 average webpages or hundreds of images.



Free UK domain name

When you sign up for this package we'll register your very own choice of UK domain completely free of charge. If you'd like a global domain instead the extra cost is £7.50 per year. UK domains include co.uk, org.uk and me.uk whilst global domains include those ending in com, net, org, biz and info.



Completely free account set up

Unlike our competitors we won't charge you a set up fee when we create your account. Set up with SupaNames is completely free.

24/7 FTP (File Transfer Protocol) access for easy uploading

FTP (File Transfer Protocol) allows you to upload files and make changes to your pages. We use the latest fast FTP server software to make uploading to your webspace quick and simple from any FTP program. SupaNames give you fast FTP access 24 hours per day 7 days a week.

Hosted in the UK on our own servers in our own data suite

If you're UK based it's important that the server powering your website is also in the UK, so that your users will have the fastest possible experience when visiting. SupaNames host exclusively in the UK and your website will be hosted on our own server systems in our own data suite in Redbus Interhouse. Unlike our competitors we don't go through third parties and we don't rent space from resellers.



Email features:

1 POP3 email account (mailboxes)

POP3 mailboxes store your emails on our servers until you are ready to read them. You can either collect and send your emails using your own email program, such as Outlook Express, or by using our completely free webmail service. Your POP3 mailbox can store up to 100mb of emails.



Catch all email system

All emails sent to any email address at your domain name will be sent directly to your package's POP3 email account.



Free to use webmail service

Our free webmail service allows you to read your email using any internet enabled PC from anywhere in the world. You simply enter your email details to read, reply, delete and forward your messages.



Technical and scripting features:

1 MySQL database with online control panel

MySQL is a powerful database engine designed to provide fast access to stored data. MySQL is very fast, reliable, and easy to use and can power entire websites, ordering systems or membership databases with ease. We provide you with 1 MySQL database with an online control system.



PHP4 scripting ability

PHP 4 is a server-side HTML embedded scripting language ideal for the creation of dynamic web sites. PHP 4 is enabled on all packages.



CGI scripting support in Perl, C & Python

CGI scripts are applications that run within your webspace and perform a variety of tasks. Common CGI script uses include guestbooks, counters and forms. Our servers support the three most popular CGI scripting languages, Perl, C/C++ and Python.



Personal cgi-bin

Your account is equipped with its own cgi-bin folder, allowing you to install and use your own CGI scripts. There are also thousands of free scripts available on the internet for you to install and use on your package.



Server Side Includes (SSI)

SSI enables the addition of dynamic features to your standard web pages. Using SSI you can automatically insert dates and file information as well as calling external programs such as hit counters.



WAP server

WAP stands for Wireless Application Protocol and is now commonly supported by most mobile phones. Our servers allow you to run both normal and WAP sites from your webspace.



Diskspace usage summary system

Stay in control of your diskspace usage by using this system to see how much disk space each area of your hosting package is using. This system also lets you know how much diskspace is being used by each folder, your database and your email boxes.



Full firewall protection

Our firewalls filter internet traffic to every website that we host to maintain a high level of security throughout our network. Every web hosting package hosted with SupaNames is fully protected by our firewalls.



Daily website back up

We make a complete back up of your content, emails and databases every single day in order to protect you from data loss as a result of hard disk failure.



Management features:

MyPANEL hosting package control panel

Your package will come with a MyPANEL control panel. MyPANEL was developed by SupaNames and is completely exclusive to our users. MyPANEL gives you ultimate control over every aspect of your web hosting package allowing you to easily and instantly update your settings, configuration and features. More information about this tool is available here.



Additional unbranded control panel

For the benefit of those who resell our services a free unbranded version of MyPANEL for each hosting package is available. This means that as a web designer, consultant or hosting reseller you can provide your clients with a fully featured automatic control panel without any mention of SupaNames.



SiteControl V6.0

The original SiteControl account manager, established by SupaNames in August 2000, allows you to keep track of all of your packages, update your details, view your VAT invoices and billing history, check the latest server status, contact our support department, view our support forums, send an emergency pager message to our engineers and more.



Easy & flexible package upgrade system

Our "upgrade shop" offers you around 20 great value online upgrades and extra services that you can add to your web hosting package in just a couple of steps at any time.



VAT receipt for your records

We provide as standard, with every sale, a full VAT receipt for your records in an easy to print format.



Domain certificate for your records

We provide a full & printable domain certificate as proof of ownership of your internet domain name.



Help and support:


Unlimited support by email, fax and post

SupaNames provide our users with an unlimited amount of support either via email, fax or post. We have a team of dedicated support staff who'll always do their best to assist you with whatever problem or question you may have.



Full online help area

Each hosting package comes with a full online help area covering everything from how to set up email accounts to the latest SupaNames network information and current specification of our servers.



Busy community & support forums

Every SupaNames customer is invited to join our busy community forums located within our account manager tool. Our unique forums have thousands of members and give you the chance to discuss just about anything with other customers and our support team. Our forums get over 300,000 hits each month and you're invited to join.



Emergency error and fault reporting system

We want you to be able to get in touch easily in the unlikely event that you experience a problem with your website. We provide both 24 hour access to our server engineers via an emergency voicemail error reporting line and an easy to use online pager system that allows you to report serious faults or problems at any time of the day or night.



Contract:

Restrictions on the types of files that you can host

Due to its very low cost this package is designed for the hosting of standard web sites rather than the offering of downloads or storage of multimedia files. As a result this package has a number of file type restrictions (such as .mp3 and .exe). You'll find the full list of file types that we don't allow here. If you need a package that support these files types please take a look at our excellent value Mid Host & Premier Host options.



Restrictions on how may resources your scripts can use

Keeping our servers running smoothly for all users is a priority. Due to the low cost nature of this package if any of your CGI or PHP scripts are found to be causing a server performance problem either through coding or heavy usage we'll ask you to upgrade your package to suit your level of usage.



This package must be purchased for two years

This package must be purchased for a period of two years. This means that we don't have to "chase you up" or contact you at the end of the first year to confirm that the account should continue and this saves a great deal of money on each account. In turn, this enables us to pass on massive savings to the end user.



Service Level Agreement

Your SupaNames web hosting package includes our full Service Level Agreement incorporating guarantees of no hidden charges, no release fees, domain ownership, data transfer and other items. To view the full agreement for this package please click here.



No charge for cancellation and no charge to transfer to any other ISP

If you decide, for whatever reason, to cancel your contract or move your domain name away from SupaNames whilst we will be very sorry to see you go we'll not charge you administration or release fees.



Fast account set up

Providing we can authorise your payment your web hosting package can be activated within ten minutes of your order. Activation can sometimes take longer, especially at times of peak demand, so place your order, relax, and we'll do the rest!



No hidden charges, extras or fees

We have always believed in no hidden charges, extras or fees. We guarantee not to hide any charges from you or to surprise you with nasty costs or fees. Put plainly, the price you see is always the price that you pay.



No adverts or pop-ups on your website

We guarantee not to place advertising or pop-up windows on your website or hosting package. Our hosting packages are completely professional and not funded by advertising.



Extras:

Free Voicemail, Call forwarding and Fax number

Included in your web hosting package is an optional telecoms service that brings all of your messages, voice, fax and email together in one place. This completely optional service is perfect for business owners, people on the move or sole traders!



Free optional 0845 dial up access

You'll get access to our optional 0845 dial up access service, connecting you to the heart of the UK internet at the London Internet Exchange (LINX). The only cost is the local call rate charged by BT for the call from your PC to our modem racks. You are under no obligation to use the service and you can connect to our servers from any ISP.



Easy brand protection using JustReg (tm)

JustReg is a new low cost service from SupaNames that gives you the flexibility to protect your brand or change your website address from just 15p per week. JustReg allows you to automatically register other domain names and redirect them instantly and seamlessly to your SupaNames hosting package(s).